Case Studies

Real Stories. Real Results.

Discover how businesses across hospitality, entertainment, and food service are transforming their beverage operations with the Smartender. From reducing wait times to boosting profitability and consistency, these real-world success stories showcase the measurable value of automated cocktail service.

Explore how Smart Bar USA is helping operators reimagine the bar experience—one pour at a time.

MGM National Harbor

MGM National Harbor has deployed 10 Smartender® 3400 systems across its high-traffic casino bars, advancing its commitment to technology-driven beverage service that boosts speed, control, and operational consistency.

Pearl River Resort & Casino

Pearl River Resort turned to the Smartender® Modular system to solve bartender shortages and boost efficiency. After a successful year-long trial that integrated seamlessly with its existing systems, the resort expanded with six more Modular units and a Portable, transforming its cocktail service.

Wheels and Thrills

Wheels and Thrills, a family-owned entertainment center in Owasso, Oklahoma, added the Smartender® automated cocktail system to introduce low-maintenance alcohol service for adults, without compromising its fun, family-friendly atmosphere.

888 Japanese BBQ

888 Japanese Steakhouse, a high-end Japanese Yakiniku BBQ and sushi restaurant in Las Vegas’ Chinatown, implemented the Smartender® A1800 system in October 2021 to streamline cocktail production, reduce waste, and improve staff efficiency.

Hard Rock Casino Rockford

Hard Rock Rockford turned to Smartender® to power its 24/7 casino floor, deploying nine A5000 units that let any server deliver consistent cocktails at the touch of a button. The result: faster service, reduced labor strain, and a cost-efficient model for high-volume casino operations.